Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") governs your use of Dovee AI ("Dovee," "we," "our," "us") and is incorporated into our Terms of Service. The AUP exists to keep Dovee a safe, supportive, lawful space for the people who use it. Violations may result in immediate suspension or termination of your account, removal of content, and — in serious cases — referral to law enforcement.

2. Who May Use Dovee

• You must be at least 18 years old
• You must have the legal capacity to enter into a binding contract
• You must not be located in a country subject to United States embargo or sanctions
• You must not be on any United States, EU, or UK list of prohibited or restricted parties

3. Prohibited Content

You may not upload, generate, share, or attempt to make Dovee produce content that:

• Sexually exploits minors in any form (including AI-generated CSAM). We have zero tolerance for this and will report violations to NCMEC and law enforcement.
• Promotes, glorifies, or incites violence, self-harm, terrorism, or hate
• Targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics with hateful or harassing content
• Constitutes harassment, stalking, doxxing, or threats against any person, including your partner
• Defames, libels, or makes knowingly false statements about identifiable individuals
• Infringes intellectual property rights of others (copyright, trademark, trade secret)
• Violates the privacy or publicity rights of others
• Is fraudulent, deceptive, or facilitates illegal activity
• Contains malware, viruses, or other malicious code
• Distributes spam, unsolicited messages, or pyramid schemes

4. Prohibited Uses of the AI System

You may not use Dovee or attempt to manipulate Dovee to:

• Bypass safety features via prompt injection, jailbreaking, role-play exploits, or similar techniques
• Generate content that would itself violate this AUP if you posted it directly
• Generate medical diagnoses, legal advice, financial advice, or other regulated professional services
• Create deepfakes, impersonate real people, or generate non-consensual intimate imagery
• Train, fine-tune, or evaluate competing AI products without written authorization
• Reverse-engineer, decompile, or extract the underlying models, prompts, or architecture
• Scrape, crawl, or systematically extract content from the Service
• Test the system for vulnerabilities outside of an authorized security disclosure program

5. Account Integrity

• You may not create accounts using false information or another person's identity
• You may not operate multiple accounts to evade limits or bans
• You may not share your account credentials with anyone, including your partner
• You may not sell, transfer, or rent your account
• You may not purport to act on behalf of someone else without authorization

6. Respecting Your Partner

Dovee is designed for couples, but each partner has a private space. The following are violations of this AUP:

• Attempting to access your partner's private conversations, desires, or notes without their consent
• Coercing your partner to share information with you that they have marked private
• Using Dovee insights to manipulate, control, or harm your partner
• Creating an account that impersonates your partner
• Using Dovee to monitor, surveil, or track your partner's behavior in ways they have not consented to

7. Security & Technical Restrictions

• You may not interfere with the operation of the Service or attempt to disrupt other users' experience
• You may not introduce malware, exploits, or denial-of-service attacks
• You may not circumvent rate limits, authentication, or other technical controls
• You may not test for security vulnerabilities except through our authorized responsible disclosure process at hello@dovee.ai

8. Crisis & Safety Reporting

To report a violation of this AUP, harassment by another user, or content of concern, email hello@dovee.ai. We review all reports and respond within 72 hours for serious violations. Reports involving imminent danger are escalated immediately.

9. Enforcement

If we determine that you have violated this AUP, we may take any of the following actions, with or without notice:

• Remove or hide the offending content
• Issue a warning
• Restrict or limit features available to your account
• Suspend your account temporarily
• Permanently terminate your account and refuse future service
• Report unlawful activity to law enforcement
• Preserve information as required by legal process

The severity of the action will depend on the nature of the violation, whether it is a first or repeated offense, the impact on others, and the user's intent. Serious violations — including content involving minors, threats of violence, or fraud — will result in immediate, permanent termination.

10. Appeals

If your account has been suspended or terminated and you believe it was in error, you may appeal by emailing hello@dovee.ai within 30 days of the action. Include your account email and a description of why you believe the action was incorrect. We will review and respond within 14 days.

11. Changes to This Policy

We may update this AUP from time to time. We will update the "Last Updated" date above. Continued use of the Service after changes constitutes acceptance of the updated AUP.

12. Contact

Trust & Safety: hello@dovee.ai
Security disclosure: hello@dovee.ai
Account appeals: hello@dovee.ai
Legal: hello@dovee.ai

Related: Terms of Service · Privacy Policy · Cookie Policy